Our website address is: https://turningpointrehab.com
At Turning Point Rehab Inc. Canada, accessible from https://turningpointrehab.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains the types of information that are collected and recorded by Turning Point Rehab Inc. Canada and how we use it.
If you have additional questions or require more information about our Privacy Policy, please contact us.
“Personal information” means information about an identifiable individual. This information may include, but is not limited to, your name, email address, gender, age, height, weight, bio, profile photo, city, country, swim club, contacts, and password.
Subject to applicable laws, personal information does not include business contact information that is used solely to communicate with you in relation to your employment, business, or profession, such as your name, position name or title, work address, work telephone number, work fax number, or work email address.
Personal information also does not include information that has been anonymized or aggregated in such a way that there is no possibility it can be used to identify an individual, whether on its own or in combination with other information.
We collect, use, and disclose your personal information with your consent or as permitted or required by law. For example, where we are not relying on your consent, under the General Data Protection Regulation (“GDPR”), the legal basis for our processing of personal information may be that the processing is necessary for providing our products or services and that the processing is carried out in our legitimate interests, which are further explained below. How we obtain your consent, including the form we use, will depend on the circumstances, as well as the sensitivity of the information collected. Subject to applicable laws, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide personal information to us, we assume that you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Statement.
Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent before using such information for this new purpose.
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time by contacting us using the contact information in the “Contact Us” section below. However, before we implement the withdrawal of consent, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain products or services.
If you provide personal information about another individual to us, it is your responsibility to obtain the consent of that individual to enable us to collect, use, and disclose his or her information as described in this Privacy Statement.
The personal information we collect is generally in one or more of the following categories.
We do not collect payment card information.
We will not request any sensitive personal information such as your race, religion, or sexual orientation. Please do not send us such sensitive personal information by any means.
We may use your personal information and other information for the following purposes. In each case, we identify the ground that we rely on to use your personal information under the GDPR:
We may use your personal information and other information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.
Although we try to avoid sharing your personal information with third parties where possible, we have set out below the instances in which such sharing may occur.
We may use and disclose your information when we believe such use or disclosure is permitted, necessary, or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and services; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety, or property, and/or those of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, brands, affiliates, subsidiaries, or other assets.
We also rely on third-party service providers to perform a variety of services on our behalf. Please find below a list of our third-party service providers that may process your personal information, with links to their data/privacy policies:
If we provide your information to third-party service providers, we take reasonable measures to ensure that the rules set forth in this Privacy Statement are complied with and that these third parties provide sufficient guarantees to implement appropriate security measures. We also require that they only use your personal information for the limited purposes for which it is provided. When our service providers no longer need your personal information for those limited purposes, we require that they dispose of the personal information. In some circumstances, we may permit our service providers to retain aggregated, anonymized, or statistical information that does not identify you. We do not authorize the service providers to disclose your personal information to unauthorized parties or to use your personal information for their direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section below.
If we otherwise intend to disclose your personal information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.
If you no longer want to receive marketing-related emails from us, you may opt out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email you receive from us, or, if you created an online account when you registered to receive our emails, you may log in to your account and make changes to your communication preferences. You may also opt out by contacting us directly using the contact information in the “Contact Us” section below.
We will endeavour to respond to your opt-out request promptly, but we ask that you allow us a reasonable time to process your request. Please note that if you opt out of receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.
We will use, disclose, or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law. If you would like further information regarding the periods for which your personal information will be retained, please contact us as set forth in the “Contact Us” section below.
We have implemented physical, organizational, contractual, and technological security measures with a view to protecting your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use, or modification. We have taken steps to ensure that the only personnel who are granted access to your personal information are those with a business “need to know” or whose duties reasonably require such information.
Despite the measures outlined above, no method of information transmission or information storage is 100% secure or error-free, so we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, for example, if you feel that the security of any information that you provided to us has been compromised, please contact us immediately using the contact information in the “Contact Us” section below. If we learn of a security breach involving your personal information, we will inform you and the relevant authorities of the occurrence of the breach as required under applicable law.
Under certain circumstances and in accordance with the GDPR or other applicable data protection laws, an individual has the following rights:
You also have a right to make a complaint with a data protection supervisory authority, in particular in the country, province, or state where you normally reside, where we are based, or where an alleged infringement of data protection law has taken place.
To exercise any of these rights, please contact us as set forth in the “Contact Us” section below. Please note that we may require that you provide appropriate identification to fulfill your request. Any such identifying information will be used only for this purpose.
Your personal information may be stored and processed in any country where we have facilities or in which we engage third-party service providers. As a result, your personal information may be transferred to countries outside your country of residence, which may have different data protection rules than your country. While such information is outside your country, it is subject to the laws of the country in which it is located and may be subject to disclosure to the governments, courts, law enforcement, or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your personal information will at all times continue to be governed by this Privacy Statement and, if applicable, we will comply with GDPR requirements providing adequate protection for the transfer of personal information from the EU/EEA to a third country.
Turning Point Rehab Inc. Canada follows a standard procedure for using log files. These files log visitors